Our Data Protection Policy

Data Handling and Protection at IrishSoul

At IrishSoul, safeguarding your privacy and data is a top priority. Here’s how we handle your photos and personal information after your visit:

Storage and Handling of Edited Photos:

After your visit, we retain your edited photo anonymously for up to 7 years, identified by a unique system-generated image number. These photos are stored locally on secure computers and a backup hard drive in a safe location. This storage ensures easy access for future reorders.

Premium Print and File Orders:

For premium print and file orders, we might need to share data (image details, contact information, etc.) with our internal order processing team via secure methods like Dropbox or Wetransfer. By placing a premium print or file order, you implicitly consent to this data sharing and agree to our privacy policies.

Deletion of Raw Recordings:

Raw recordings are deleted within 6-8 months. Should you wish for immediate deletion of your data (raw recordings or edited photos), please contact our on-site staff or email us using the provided address. Please note that immediate deletion will make subsequent reorders impossible.

Shop & Stand Orders:

For shop or kiosk orders, your transmitted data is temporarily stored in a secure Google Doc, DropBox or Wetransfer document. Your TIFF file is uploaded anonymously via Wetransfer.com, and you receive a download link by email, accessible for 28 days. After successful completion of your order, your personal data is promptly deleted from these sites.

Website Purchases:

When you make a purchase on our website, we employ SSL encryption for your data security. For purchases through our website, we use a secure payment processor, Stripe, and a Gift Card Company, Giftup.

By utilizing our services, you’re acknowledging and agreeing to our privacy policies outlined on this page, as well as any relevant third-party data protection guidelines.

Outsourced Editing by Third Party Companies

At IrishSoul, transparency in our operations is paramount. Occasionally, we may collaborate with third-party editing companies to enhance the quality of our services. However, your privacy remains our priority throughout this process:

Image Editing Outsourcing:

In some instances, we may entrust third-party editing companies with refining the images captured during your visit. Rest assured, no personal data such as names, contact details, or sensitive information is shared with these external partners. Only the images and corresponding folder numbers are provided to ensure a seamless editing process.

Data Security in Outsourcing:

When outsourcing, we carefully select partners who adhere to stringent data protection standards. These companies are committed to treating your images with the utmost confidentiality and using them solely for the purpose of enhancing the quality of our services.

Privacy Remains Intact:

We are dedicated to preserving the integrity of your privacy throughout the editing process. Your images are shared for enhancement purposes only, and we ensure that no personal data accompanies them in this process.

As always, if you have any questions or concerns about how your images are handled, please don’t hesitate to contact us at contact@irishsoul.ie. Your trust in us is highly valued, and we are committed to maintaining the highest standards of privacy and data protection.